Frequently asked questions

Within 1 to 2 business days. You'll get a tracking link by email.

Yes, on orders over $100 within the continental US.

Not yet. We currently ship within the United States only.

Contact us at hello@velinsleep.com with your order number as soon as possible. We'll do our best to update it before it ships.

Our sheets and pillowcases (Equilibrium Fitted Sheet, Equilibrium Pillowcase and SilverThread Sheets) come with a 90-day trial: use them, wash them, and if they aren't right, return them within 90 days of delivery for a refund. Everything else can be returned unused, unwashed and in its original packaging within 30 days of delivery. Return shipping is paid by the customer. See Returns.

Contact us at hello@velinsleep.com with your order number and we'll send return instructions.

Being connected to the earth, the way you are when you stand barefoot on grass. Equilibrium brings that connection indoors: silver thread woven into organic cotton connects by cord to your outlet's ground port, the same path the third prong on any plug uses.

The cord connects only to the ground port, so the outlet's power never reaches the product. If you have an implanted medical device, are pregnant or take blood thinners, check with your doctor first.

Check the outlet with a standard plug-in outlet tester, sold at any hardware store. If it shows a fault, try another outlet within reach of the 15 ft cord and contact a licensed electrician. The tester that comes with Equilibrium products checks that the fabric conducts, not the outlet. Questions? Email us at hello@velinsleep.com.

We don't recommend using electric blankets or heating pads on or under grounding products.

See Care Guides for each product.

Visa, Mastercard, Maestro, American Express, Discover, Apple Pay, Google Pay, and Klarna for pay-over-time at checkout. Card payments are processed securely by Stripe.